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Error (0x00010001) Xbox

Multiplayer

Bug

Error

Server

Issue Key

DZG-470

State

Need more info

Access

Public

Group

DayZ

Project

Stable Feedback

Creator

max

Created

Aug 25, 2026

Views

31

Attachments

No attachments

Platform

Xbox

What happened?

Hello,

I am experiencing a persistent connection problem in DayZ on Xbox Series X.

Whenever I try to connect to Official servers, I almost always receive the following error:

“Connection failed (0x00010001)”

The issue has been persistent and I have already tried the following troubleshooting steps:

  • Fully closed and restarted DayZ.

  • Completely restarted my Xbox Series X.

  • Restarted my router.

  • Reinstalled DayZ completely.

  • Tried multiple different Official servers.

  • Tried different server regions.

  • Changed the Xbox console region.

  • Tested the connection using a mobile hotspot instead of my home Wi-Fi.

  • Checked my Xbox network settings — my NAT type is Open.

The problem is specifically noticeable with Official servers. I can sometimes connect to Community servers, but Official servers almost never allow me to connect.

Since I have already tried both my home internet connection and a mobile hotspot, as well as reinstalling the game and restarting all network equipment, I am unsure what else I can do on my side.

Could you please check whether there is an issue with my Xbox/DayZ account connection to the Official servers, or whether there are any known issues with the 0x00010001 error on Xbox?

I would appreciate any additional troubleshooting steps or information about whether this could be a server-side or routing issue.

Thank you.

Reproduction steps

I dono how to reproduce it

Exact build version (optional)

1.29.163709

Where did it happen?

Official

Is it modded?

Unknown

Expected result

Activity

    1 day ago

  • max
    created issue1 day ago
  • andtimicloudcomcommented
    1 day ago

    The same issue on ps5.

    Title: [PS5] Cannot connect to any server — CONNECTING FAILED (0x00010001), started after sudden power loss

    Platform: PlayStation 5

    Game: DayZ (console)

    Error code: 0x00010001 — "Could not connect to the server because it is unreachable."

    Description:

    I am unable to connect to any DayZ server. The error appears instantly on every connection attempt.

    The issue started immediately after a brief power outage (a few seconds) that shut down both my console and my router without a proper shutdown. The game worked normally earlier the same day.

    Scope of the issue:

    - Affects official servers AND community servers

    - Affects EU servers (EUROPE - DE) and US servers (LA) alike

    - The server browser loads correctly and shows populated servers with active player counts, so the master service is clearly reachable

    - Only the actual connection handshake fails

    Troubleshooting already performed (none of it helped):

    - Verified the game is fully updated

    - Full power cycle of the console (not Rest Mode) and the router

    - PS5 Safe Mode: Clear Cache and Rebuild Database

    - Deleted local DayZ saved data

    - Restored licenses

    - Uninstalled and reinstalled the game

    - Router rebooted and reset to factory settings

    - Tested on a completely separate network via mobile phone hotspot — same error

    - Changed DNS servers (Cloudflare and Google)

    - Tried connecting from a different PSN account on the same console

    - Waited several hours between attempts to allow for server restarts

    - Accepted a game invite from a friend who was already in a server (this reportedly resolved an identical case on Xbox Series X) — did not work for me

    Additional notes:

    Other online games on the same console connect without any problem, and PSN itself is working normally.

    A moderator response in an earlier forum thread about this same error code indicated the cause was a character failing to disconnect properly from the server. Given that my issue began with an abrupt power loss mid-session, I suspect my character may be stuck in a similar state on the hive and is blocking all further login attempts.

    Last server played on: [server name, e.g. 4016 | EUROPE - DE | 1st Person Only]

    Any help checking my character state on the backend would be greatly appreciated. Thank you.

  • about 20 hours ago

  • max
    changedabout 20 hours ago
  • l909
    Moderator
    commented
    about 19 hours ago

    Hello.
    >Could you please check whether there is an issue with my Xbox/DayZ account connection to the Official servers

    Unfortunately this is not something we can do.

    Did the game work on the mobile hotspot? and is your hotspot by the same provider as your main network? So far what you are describing points towards a network issue

  • l909
    changed state to
    NEED MORE INFO
    about 19 hours ago

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Issue Key

DZG-470

State

Need more info

Access

Public

Group

DayZ

Project

Stable Feedback

Creator

max

Created

Aug 25, 2026

Views

31

Attachments

No attachments