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painveinn
REGULAR
1Issues
1Score
  • painveinnon [DZG-479]

    Guys... you're not alone! We're with you, there are four of us now... and I suspect there are more survivors like us. We'll break through, Kyivstar prisoners!

  • painveinnon [DZG-686]

    Hello,


    I contacted my ISP, Kyivstar, regarding this connection issue. They confirmed that Kyivstar does not block access to the game or its servers.


    I personally tested the game on PS5 using my Kyivstar internet connection, and the same issue occurs there.


    My friend also tested the same servers on Xbox, and he has exactly the same problem.


    The issue mainly affects nearby European DayZ servers. For example, we cannot connect to 195.82.158.114:11000 and receive error 0x00010001. At the same time, some other European servers are accessible(On XBOX, not ps5!!!), although some have extremely high ping.


    This makes it unlikely that the issue is specific to one console or my individual Xbox. The problem appears to affect connections to certain European DayZ servers.


    Unfortunately, I don't have access to a PC, so I cannot run tracert.


    Could you please check whether there may be a regional/IP restriction or a routing issue affecting connections from Ukraine to these European DayZ servers?


    Thank you.

  • This comment has been removed.
  • painveinnon [DZG-686]

    @painvvvv


    Message me. This is telegram.

  • painveinnon [DZG-686]

    If you're from Ukraine, could you give me your Discord/Telegram number? We'll message and discuss this.

  • painveinnon [DZG-686]

    Who should I contact? If the block is most likely in my region... Odessa, Ukraine. I just don't understand where to look for a solution... It's not even the ISP. I've confirmed that. It's the game itself that's blocking my access! My other games are fine. I want to buy more of your games, but what guarantee do I'll be able to play them properly? Could you find a way to fix DayZ? Maybe reset my account, my character somehow... I seriously created five accounts to try and fix it, and nothing worked... What should I do? What can an IT specialist do?

  • This comment has been removed.
  • painveinnon [DZG-470]

    HEEEELLLOOOOO?????? 4 DAYS GUYS???? This issue has been reproducible for me for


    almost two weeks. I have already provided all requested information and tried every suggested troubleshooting step, including different networks. I am still completely unable to connect to any DayZ server on PS5. Support has not provided a solution or meaningful update. Please escalate this to the team responsible for the PS5 backend/ server connection issue and investigate my account/character/server-side state.

  • painveinnon [DZG-470]

    I've been playing for years, and there are tons of bugs and errors, both for me and for my friends around the world.


    Are you saying this is a feature of our network? Does everyone in every country have the same provider?

  • painveinnon [DZG-470]

    All servers are down... official, community, different regions, and so on. I logged in from four accounts and three networks (including tethering). I called providers, tried different connection types, manually entered DNS data, and so on. I tried a ton of methods over the course of a week, and nothing worked. What did I pay money for? If a bug affects only a small number of players, can't it be fixed? Great, guys, very great (no).

  • painveinnon [DZG-470]

    I completely agree with Sir's statements. I paid for this game, but I've been experiencing this error for 7 days!!! Guys, this is not serious on your part. They're telling me to reboot the console after three complaints I've made with a list of the steps I've taken. I called my ISP, I bought a new router. It didn't help, you understand? Where is your help? Where is customer support? You're not a small indie company, guys.