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andtimicloudcom
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    about 10 hours ago

  • 1 day ago

  • andtimicloudcomcommented on [DZG-470]
    1 day ago

    The same issue on ps5.

    Title: [PS5] Cannot connect to any server — CONNECTING FAILED (0x00010001), started after sudden power loss

    Platform: PlayStation 5

    Game: DayZ (console)

    Error code: 0x00010001 — "Could not connect to the server because it is unreachable."

    Description:

    I am unable to connect to any DayZ server. The error appears instantly on every connection attempt.

    The issue started immediately after a brief power outage (a few seconds) that shut down both my console and my router without a proper shutdown. The game worked normally earlier the same day.

    Scope of the issue:

    - Affects official servers AND community servers

    - Affects EU servers (EUROPE - DE) and US servers (LA) alike

    - The server browser loads correctly and shows populated servers with active player counts, so the master service is clearly reachable

    - Only the actual connection handshake fails

    Troubleshooting already performed (none of it helped):

    - Verified the game is fully updated

    - Full power cycle of the console (not Rest Mode) and the router

    - PS5 Safe Mode: Clear Cache and Rebuild Database

    - Deleted local DayZ saved data

    - Restored licenses

    - Uninstalled and reinstalled the game

    - Router rebooted and reset to factory settings

    - Tested on a completely separate network via mobile phone hotspot — same error

    - Changed DNS servers (Cloudflare and Google)

    - Tried connecting from a different PSN account on the same console

    - Waited several hours between attempts to allow for server restarts

    - Accepted a game invite from a friend who was already in a server (this reportedly resolved an identical case on Xbox Series X) — did not work for me

    Additional notes:

    Other online games on the same console connect without any problem, and PSN itself is working normally.

    A moderator response in an earlier forum thread about this same error code indicated the cause was a character failing to disconnect properly from the server. Given that my issue began with an abrupt power loss mid-session, I suspect my character may be stuck in a similar state on the hive and is blocking all further login attempts.

    Last server played on: [server name, e.g. 4016 | EUROPE - DE | 1st Person Only]

    Any help checking my character state on the backend would be greatly appreciated. Thank you.