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1

Character soft-lock error 0x00010001 on Official Server 0754 - Game Pass PC

Multiplayer
1

State

Need more info
Issue key
DZG-312
Access
Public
Space
DayZ
Project
Stable Feedback
Creator
samuel_master
Created
Aug 12, 2026
Views
159
Platform
Microsoft Store Version
What happened?

Hello, my character is completely soft-locked on Official Server 0754 (South America - SP) via Xbox Game Pass for PC. I have been getting error 0x00010001 (Server Unreachable) for more than 2 days. I have already cleared my Windows LocalCache/Packages folders, flushed my DNS, synchronized my system clock, and even tried connecting through a different network (mobile hotspot), but the error persists. I can connect to any other official server without issues, so my connection is fine. Please clear my character session data or wipe my character on server 0754 to restore my access. My Gamertag is: SAMUEL RADEON.

AND I PLAY IN PC FOR GAME PASS OF XBOX

Reproduction steps

Open the game, go to the official server list, and try to join Official Server 0754. The error 0x00010001 pops up instantly.

Exact build version (optional)
—
Where did it happen?
Official
Is it modded?
No
Expected result
—
Reactions

Activity

    about 2 months ago
  • samuel_master
    created issueabout 2 months ago
  • about 2 months ago
  • l909
    Moderator
    about 2 months ago
    l909
    Moderator
    about 2 months ago

    Hello.
    >Please clear my character session data

    Unfortunately this is not something that can be done. We could delete the character but just to be sure. Other official servers that share that particular character do work? Because if so then the issue might not be with the character.

  • l909
    changed state to
    NEED MORE INFO
    about 2 months ago
  • samuel_master
    about 2 months ago
    samuel_master
    about 2 months ago

    Yes, other official servers work perfectly with my character. The issue only happens on server 0754. I have already tried clearing my game cache, using a mobile hotspot, and flushing my DNS, but nothing works for this specific server. If deleting my character is the only way to reset the connection to server 0754, please go ahead and delete it. I don't mind losing my gear as long as I can play on this server again.

  • about 2 months ago
  • l909
    Moderator
    about 2 months ago
    l909
    Moderator
    about 2 months ago

    Hello.
    Are any other players able to connect to the server you cannot connect to? Also as I have said, if the character connects to another server then the issue is not in character and resetting it will likely not help.

  • samuel_master
    about 2 months ago
    samuel_master
    about 2 months ago

    Yes, other players can connect to the server without issues, it is only happening to me. Since the issue is not the character, it must be a specific routing or IP block from my ISP to this server.

  • about 2 months ago
  • l909
    Moderator
    about 2 months ago
    l909
    Moderator
    about 2 months ago

    in such case you should try to contact your ISP, describing that you are unable to connect to this specific IP (server)

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State

Need more info
Issue key
DZG-312
Access
Public
Space
DayZ
Project
Stable Feedback
Creator
samuel_master
Created
Aug 12, 2026
Views
159