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2

Nitrado forcing logs to be disabled after a ticket was made

Server
2

State

Assigned
Issue key
DZG-548
Access
Public
Space
DayZ
Project
Stable Feedback
Creator
xmyrth
Created
Aug 30, 2026
Views
112
Platform
Xbox
What happened?

I made a ticket with NITRADO about server.log not working and after 4 days of them making up excuses like disabling reduced logs which was already disabled they then finally fixed it after moving my server 3 times and the other one that was unrelated once.



I use this log file to read through other logs that aren't visible on their log panel and the fact that it's disabled yet again after i waited 40 days and i needed it 20 other times to deal with rule breakers and it be empty is beyond unreasonable for a service provider that confirmed it was working.

Reproduction steps

Use their service.

Exact build version (optional)
1.29.16
Where did it happen?
Community
Is it modded?
No
Expected result

Server.log should not be empty or disabled, NITRADO support is NON-EXISTANT and it should not take 7 days to simply enable a command line feature.

Reactions

Activity

    19 days ago
  • xmyrth
    created issue19 days ago
  • 19 days ago
  • l909
    changed state to
    ASSIGNED
    19 days ago
  • xmyrth(edited)
    19 days ago
    xmyrth(edited)
    19 days ago

    Service IDs in the event you may need them

    16769437

    19185299

  • 15 days ago
  • xmyrth
    15 days ago
    xmyrth
    15 days ago

    4 Days later NITRADO support has confirmed and has resolved this log issue, however i give it a week or so until it does this again.

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State

Assigned
Issue key
DZG-548
Access
Public
Space
DayZ
Project
Stable Feedback
Creator
xmyrth
Created
Aug 30, 2026
Views
112