Hello.
We have tested this, crashing the client while walking, changing tire or building walls but we were unable to reproduce the issue you are describing. In case it occurs again in the future, can you please provide an exact time/date (with timezone), the server ID and the ID shown in the main menu next to the game version? Thank you

I'm confused, I did provide you with all of that information in the details above. I typed out that info but also included a screen shot from the main menu that showed that info.

It just happened again... Interestingly when I loaded up the game about an half an hour to an hour ago the character on the screen was the old character I described earlier but when I loaded in the character I had lost last night was back. So I happily started playing and right as I killed a chicken my game crashed again and when I loaded back in this time I was a fresh character and I lost all progress on my old one.

One thing to note: When loading up the server after crashing it says "taking longer while waiting for previous session to end" or something like that.

This is a real bummer I am loving the game but I have lost SO much loot and play time.

Going to try uninstalling the game and reinstalling and hope that fixes it.

Details of this crash:

Official Server: 3245 North America - NY

Time of crash 5:10pm pacific time

Version: 1.30.163631

Has happened exactly the same way 2 times since I uninstalled the game and reinstalled it a few hours ago. Both times lost my character and all progress.

Happened to me 8 times in 10 hours . Made another ticket about this. I recommend anyone with same issue to make tickets as well if the conditions vary even the slightest. I hope they can fix it it's very frustrating I'm averaging 1 crash every 1.5hour

Thank you,
Can you please connect to a server, press plus to open menu and then send us screenshot of the hash ID that is shown in the bottom left corner next to the version?

Im not the original poster but ill send mine as i have experienced crash in same platform as well. I also created a ticket about my issue

Here's mine after joining a server

I have seen plenty of people in Reddit comments experiencing the same issue. I'm guessing most don't create bug tickets though.

The upcoming patch will contain fix for several crashes so we are hoping that the crash frequency will improve

Amazing, thank you! Fingers crossed.

Hello everyone.
If you have experienced this issue during this weekend and you are certain there weren't infected agrroed on you (as those will kill you when the game crashes and that will inevitably lead to character reset), can you please provide the following:
Time and date (With timezone)
Server ID/IP
Your hashed id (To obtain the hashed ID the player needs to be connected to a server, then press "plus" to open menu. The hash will be present in bottom left corner, right next to the version.)

I will say this has stopped happening. But I can also say for sure that the other times that it did happen I can guarantee no zombies were nearby/aggroed.

One thing I have been doing after a crash is waiting a full two minutes before rejoining. One of the things I noticed when I would join back and my player would be reset is that as I'm loading back into the server it would say "waiting for previous session to end" or something along those lines. And then I would load in and I would have a new character (or an older/earlier one). Ever since I started waiting, I haven't gotten that message and I haven't lost my character progress.

I still crash a lot though.