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XBOX App PC not starting since the latest update

Error

Issue Key

DZG-423

State

Need more info

Access

Public

Group

DayZ

Project

Stable Feedback

Creator

ant5253

Created

Aug 21, 2026

Views

33

Attachments

2c0905b7_718f_48ed_a7c3_36fb1b69320a.jpeg

Platform

Microsoft Store Version

What happened?

since you guys released the microsoft version for PC I was able to play it. But after the latest update I can’t get it to work. It’s saying I’m missing a file(but never mentions which) and it’s not starting. I know other people who can’t play because of the same reason as well.


I tried to reinstall 4 times, reinstalled the Xbox app as well, ran scans for my system, cleared every kind of caches, updated my C++, directx. I have no idea what else I could do.

Reproduction steps

No need

Exact build version (optional)

Where did it happen?

Unknown

Is it modded?

No

Expected result

to able to start the game like before the update

Public attachments

2c0905b7_718f_48ed_a7c3_36fb1b69320a.jpeg

81 KB

Activity

    5 days ago

  • ant5253
    created issue5 days ago
  • 3 days ago

  • l909
    changed state to
    REVIEWED
    3 days ago
  • l909
    Moderator
    commented
    3 days ago

    Hello.
    Looks like some BattlEye files might be corruped.
    We would recommend checking your XboxGames folder where you can find the DayZ installation folder. Once you are there, there is a BattlEye folder which has both install and uninstall bats. Please try to reinstall BattlEye and let us know if the issue has been resolved.

  • l909
    changed state to
    NEED MORE INFO
    3 days ago
  • l909
    Moderator
    commented
    3 days ago

    We would also suggest doing the following once reinstalling BE

  • ant5253commented(edited)
    3 days ago

    i figured it out, it was directx. You guys are using older legacy files so had to download end user runtime web from Microsoft

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Issue Key

DZG-423

State

Need more info

Access

Public

Group

DayZ

Project

Stable Feedback

Creator

ant5253

Created

Aug 21, 2026

Views

33

Attachments

2c0905b7_718f_48ed_a7c3_36fb1b69320a.jpeg