• Tracker

    Spaces
    Browse
    Statistics
  • /
  • /Experimental Feedback
  • /DZEXP-305
Back
1

Xbox – Badlands DLC licence error 0x00010009 returns every day despite owning expansion

ErrorLauncher
1

State

Need more info
Issue key
DZEXP-305
Access
Public
Space
DayZ
Project
Experimental Feedback
Creator
pjscarface
Created
Oct 22, 2026
Views
4
Platform
Xbox
What happened?

I purchased the Badlands expansion and have been experiencing a recurring licensing issue since installing it. When attempting to play on the Nasdara map, DayZ fails to recognize that I own the DLC.

The error returns repeatedly, usually when I first launch the game for the day.

Troubleshooting already performed:

  1. Disabled and re-enabled the Badlands add-on through Xbox Manage Game and Add-ons.

  2. Saved the changes and performed a complete console power cycle.

  3. Discovered that disconnecting the Xbox power cord for a few seconds temporarily restores access.

  4. Completely uninstalled and reinstalled the main DayZ game.

  5. Reinstallation resolved the issue for approximately one day, but the licensing error returned.

Expected behaviour:

DayZ should consistently recognize my purchased Badlands licence whenever I launch the game.

Actual behaviour:

The licence repeatedly fails validation, preventing access to purchased content until the Xbox is physically disconnected from power and restarted.

Additional information:

Other Xbox players have publicly reported similar DLC ownership recognition problems following the Badlands release, including players who successfully accessed purchased DLC before subsequently receiving ownership errors.

Please investigate whether the Badlands update introduced a problem with Xbox DLC entitlement verification, caching, or licence initialization.

I would appreciate confirmation that this issue has been received, whether it is a known defect, and whether a permanent fix is being developed.

Reproduction steps

Every time you start the game, I have to unplug it for several seconds and plug it back in and then it’s fine and other people are reporting the same thing

Exact build version (optional)
—
Where did it happen?
Official
Is it modded?
Unknown
Expected result
—
Public attachments1 file · visible to everyone

IMG_2508.jpeg

285 KB

Reactions

Activity

    about 1 hour ago
  • pjscarface
    created issueabout 1 hour ago
  • l909
    Moderator
    commented
    about 1 hour ago
    l909
    Moderator
    commented
    about 1 hour ago

    Hello.
    Can you confirm if the base game and DLC were purchased using the same Xbox/Microsoft account and from the same regional store? For example, DLC purchased from the UK/EU store may not be compatible with a base game obtained from another region. Also confirm if the base game is digital or disc and check under "my games & apps - manage game and add-ons" that the DLC is installed - not only shown as owned

  • l909
    changed state to
    NEED MORE INFO
    about 1 hour ago

You are not signed in. Please sign in to see more details and to reply.

State

Need more info
Issue key
DZEXP-305
Access
Public
Space
DayZ
Project
Experimental Feedback
Creator
pjscarface
Created
Oct 22, 2026
Views
4