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"No connection with backend

GeneralGame MasterMultiplayer
1

State

Need more info
Issue key
AREXP-399
Access
Public
Space
Arma Reforger
Project
Experimental Feedback
Creator
rioanggra258gmailcom
Created
Aug 19, 2026
Views
518
Experimental Version
1.8.0.10
Mission
—
Is it modded?
—
Description

Hello,

I am experiencing a persistent "No connection with backend" issue in Arma Reforger.

The game cannot access Multiplayer or Workshop.

The game was working normally before the issue started.

I have already tried:

  • Different Internet connections, including mobile hotspot.

  • ping api.bistudio.com — 0% packet loss, average 4 ms.

  • tracert api.bistudio.com — successfully reaches the destination.

  • Clean reinstallation of Arma Reforger.

  • Verification of game files.

  • Testing without Workshop mods.

  • Running Steam as Administrator.

  • Disabling Steam, NVIDIA and Discord overlays.

  • Malwarebytes full scan.

  • Reinstalling/repairing the requested Visual C++ and DirectX components.

The problem still persists.

The most important error found in the game's error.log is:

EBREQ_GAMECONFIG_List

Error Code: 404 - Not Found

message="Version not found by key #1.4.0"

This error occurs repeatedly when the game attempts to communicate with the backend.

Please investigate whether there is an issue with the backend GameConfig/version 1.4.0, my Game Identity, or the account/game build association.

I can provide the complete error.log, DxDiag and MSInfo reports if required.

Attachment3 files · visible to everyone

Screenshot_2026_08_08_063009.webp

47 KB

error.log

13 KB

console.log

25 KB

Reactions

Activity

    about 2 months ago
  • rioanggra258gmailcom
    created issueabout 2 months ago
  • l909
    Moderator
    about 2 months ago
    l909
    Moderator
    about 2 months ago

    Hello.
    Can you please check this reddit post and try the suggestions provided? https://www.reddit.com/r/ArmaReforger/comments/1q1qxra/arma_reforger_bohemia_interactive_backend/

  • l909
    changed state to
    NEED MORE INFO
    about 2 months ago
  • rioanggra258gmailcom
    about 2 months ago
    rioanggra258gmailcom
    about 2 months ago

    I've already tried it, following the instructions in the Reddit post, but I didn't find anything suspicious, like a foreign certificate.

  • l909
    Moderator
    about 2 months ago
    l909
    Moderator
    about 2 months ago

    Could be technically any sort of similar certificate rather than a foreign one

  • rioanggra258gmailcom
    about 2 months ago
    rioanggra258gmailcom
    about 2 months ago

    Is the certificate I included in the photo something that could cause an error?

  • l909
    Moderator
    about 2 months ago
    l909
    Moderator
    about 2 months ago

    we do not know exactly as we have not been able to reproduce this on our end and only go by what other users have experienced

  • about 2 months ago
  • rioanggra258gmailcom
    about 2 months ago
    rioanggra258gmailcom
    about 2 months ago

    Do you have a more concrete solution to the problem I'm experiencing?

  • about 2 months ago
  • l909
    Moderator
    about 2 months ago
    l909
    Moderator
    about 2 months ago

    Could you try to do a clean OS install and try to install just arma reforger only and then try to launch it?

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State

Need more info
Issue key
AREXP-399
Access
Public
Space
Arma Reforger
Project
Experimental Feedback
Creator
rioanggra258gmailcom
Created
Aug 19, 2026
Views
518